Delivery & order tracking

Because we know that you can't wait to receive your products, here you will find all the information on delivery and tracking of your order. 

Whether you choose home, office or Point Relais®, you can choose the delivery service that suits you best. We are committed to ensuring that it is carried out in the best possible conditions. 

For larger orders, delivery is made by our carrier to your home, in the room of your choice.   

We deliver everywhere in France, including Corsica and Monaco, as well as in Belgium. Delivery to certain countries in Europe and outside Europe is also available.

Standard delivery 

For non-voluminous orders*, delivery will be made by GLS or Point Relais® within 3 to 5 working days. 

The following costs apply for France** and Belgium:     

For Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix, specific rates apply:

Shipping is free for orders over 59 € only for France, Corsica and Monaco for non-bulky orders. 

*Parcels under 30 kg and/or below 2 metres in height and/or containing products with a dimension of less than 3 metres. The dimensions of a product are calculated as follows: 2 x height + 2 x width + 1 x length.

**Specific rates apply for the following geographical areas: Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix.

Delivery of a large order 

In order to guarantee you a delivery in the best conditions, we have selected a specialised carrier for your bulky products. You will be able to recognise them easily by the small truck on the product sheet.

Delivery will be made to your home and the room of your choice* within 7 to 10 working days. 

The following costs apply for France** and Belgium: 

For Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix, specific rates apply:

Les frais de ports sont offerts à partir de 1000 € uniquement pour la France, la Corse et Monaco pour les commandes volumineuses. 

*You must make sure beforehand that the parcel can be delivered to the chosen room. Find all the information in our General Sales Conditions.

**Specific rates apply for the following geographical areas: Corsica, Belle-Île-en-Mer, Île d'Yeu and Île de Groix. 

Delivery of an order in Europe and outside Europe

You can also have a standard order* delivered to the following countries, except for certain postal codes. If your postcode is not served, you will be informed before placing your order, which cannot be registered.

The following costs apply to all orders under €50: 

Belgique : 10€ TTC, livraison offerte dès 79€ d'achat (hors frais de ports)

Zone 1: Luxembourg, Netherlands, Germany, Italy, Denmark, Austria, Hungary, Poland, Czech Republic, Slovenia, Slovakia, Spain, Portugal. 

Zone 2: Sweden, Finland, Romania, Estonia, Latvia, Lithuania, Bosnia, Bulgaria.

Zone 3: Greece, Croatia.

Shipping is free for orders over €50. 

*Colis de moins de 30 kg et/ou d’une hauteur inférieure à 2 mètres et/ou contenant des produits ayant un développé de moins de 3 mètres. Le développé d’un produit se calcule de la manière suivante : 2 x hauteur + 2 x largeur + 1 x longueur.

Suivi de votre commande 

At any time, you can track the progress of your order from your customer account on the site. To access it, you just need to log in with your login details and go to the "Order history and details" section. 

The tracking number of your shipment will also be available once your order has been shipped, regardless of the carrier.